Quality goods from the best manufacturers, delivered straight to you.

For most goods, one 20ft container. Below that we can often place your order in a shared production slot with other buyers of the same product, where you own the packaging and labelling and we hold the factory slot. For handicrafts and decor the minimum is usually 200 to 500 pieces. Tell us the quantity and we will confirm whether it works before you commit.

An inspection by someone who does not work for the factory, before the goods leave. You receive the report with photographs and a clear pass or fail. If a lot fails you get three options: rework at the factory cost, replacement, or a credit. We keep a signed reference sample of what you approved, so matching the order is a document rather than an argument.

We quote landed cost to your destination port, with goods, freight, insurance, duty and handling shown as separate lines rather than one figure. Where a preferential duty rate may apply, we show both rates and tell you what paperwork is needed to claim it.

We do, through licensed brokers in the destination market. Before your first invoice we send an HS classification for every line item, with the reasoning written down, so your own broker can review it. If you prefer to use your own broker, we will send them the documents they need.

For exports: 30% on order with the balance against a scanned bill of lading, or 100% against an irrevocable confirmed letter of credit at sight. For imports: 14 days from entry, or against documentary collection where agreed. Export credit insurance can be arranged for larger exposures. Terms are agreed in writing before anything is ordered.

Yes. You send artwork, or we produce it, and we adapt the formula or specification, run a pilot batch for your approval, then the bulk order. Your trademark and formulation remain yours, covered by a mutual non-disclosure agreement from the point of disclosure, and we do not reuse your artwork for another buyer.

One to two weeks to a firm quotation, three to six weeks for production and inspection, then shipping on the route you choose. Sea freight from India to the Gulf is about five to seven days; East Africa and Europe take longer. You get dated milestones for your own shipment, and notice as soon as a date looks tight.

Send photographs and we handle the claim from our side: evidence, the supplier and the correction, whether that is rework, replacement or credit. If the problem was ours to prevent, we cover it. Documents are retained for the period the law requires, so a claim can still be raised later.

Yes, at the quotation stage. If we cannot meet your specification, cannot obtain a certificate your market requires, or cannot make the quantity at a workable price, we say so before you pay rather than after.